Details Flowers Support Center
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Troubleshooting
Getting Started With Details
Tutorial Videos
Account Set Up
Data Migration
Education & Learning
Client Information
Supporting Documents
Reports
Company Settings
The Event List
Resource Galleries (Inspiration, Recipe, and Item)
The Design Board
The Design Worksheet & Recipes
The Proposal
Event Financials/Invoicing
Costs/RFQ
Tools/Features
Event Details
Form Builder
Account Information
General Account Information
Billing & Subscription
Support
Analytics & Reports
Zapier
Project/Task Applications
Calendar Applications
Financials
About Zapier
Troubleshooting
General
The Worksheet
The Proposal
Payments/Invoicing
The Event List
Costs/RFQ/Orders
The Resources
Video Tutorials
Getting Started
Creating Events
Ordering & Invoicing
Resource Galleries
Useful Features
Back to home
Details Flowers Support Center
Troubleshooting
Getting Started With Details
Tutorial Videos
Account Set Up
Data Migration
Education & Learning
Client Information
Supporting Documents
Reports
Company Settings
The Event List
Resource Galleries (Inspiration, Recipe, and Item)
The Design Board
The Design Worksheet & Recipes
The Proposal
Event Financials/Invoicing
Costs/RFQ
Tools/Features
Event Details
Form Builder
Account Information
General Account Information
Billing & Subscription
Support
Analytics & Reports
Zapier
Project/Task Applications
Calendar Applications
Financials
About Zapier
Troubleshooting
General
The Worksheet
The Proposal
Payments/Invoicing
The Event List
Costs/RFQ/Orders
The Resources
Video Tutorials
Getting Started
Creating Events
Ordering & Invoicing
Resource Galleries
Useful Features
Troubleshooting
Get answers to commonly asked questions
Do payment amounts adjust when I add/remove items from the Design Worksheet?
Do line items have to include completed recipes?
General
Why won't the admin/convenience fee show on the proposal?
How do you get signed proposal or RFQ notifications?
Why am I missing event links at the top of the page? (resources, documents)
Why does it keep saying I need to download Google Chrome on my mobile device?
Why can't I find the Costs page?
Why can't I drag and drop, type in boxes (and so on)?
Why aren't there pictures when I print my Recipe PDF?
Why Can't I See My Totals On The 'Event List'?
Mobile Functionality (Tablets & Mobile Devices)
Removing A Duplicate Client From The Event List
Do I need to back-up my Details Flowers account?
Is the Details Flowers site down?
How do I use something other than "state"?
Why is the Pinterest button showing on my images in Details?
Clearing the Browser Cache
How can I turn off the Unsupported Browser message?
What does 'Privacy Mode' hide?
See more
The Worksheet
Why do I keep having to save my worksheet?
Drag-And-Drop Is Not Working On The Worksheet
How do I move a section on the 'Worksheet'?
Do clients see the stem counts for my recipes?
Why is my fee showing as a product?
What's the alert by the grand total on the Design Worksheet?
How do I restore a deleted group or line item?
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The Proposal
Why are pages hidden on my proposal? (pages are missing).
Why does my proposal still show the old items?
Why am I missing a line item on my proposal?
Why can't I save and publish my proposal?
The Proposal: Image Sizes
Why does the proposal print preview look wrong?
How do I download the proposal PDF?
Why can't I view the proposal? (Access Denied)
Why can't I view the proposal? (error 404 Resource Not Found)
Why do I see the new version, but my client is viewing the old version?
How do I remove the 'Make Checks Payable' section from the Proposal?
Can I hide the ingredient thumbnails on the proposal?
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Payments/Invoicing
My client already made a payment. Why does the invoice/proposal show as outstanding?
How do I receive payment notifications from Stripe?
Updating the Payment Schedule to Reflect a New Grand Total
My Convenience Fee Is Not Being Added
Why have I not received my client's payment yet?
Why can't my client pay the invoice?
How do I connect with Stripe if I already have an account?
Why won't my invoice send?
Why is there an outstanding balance after my client paid the final invoice?
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The Event List
Why are there two events for one client?
How do I find my past events?
Costs/RFQ/Orders
How Can I See How Much I Ordered VS. How Much I Need?
Can I add my own supplier to Details Flowers?
The Resources
My Saved Recipes Are Not Showing In The Gallery
Adding A Photo In Details From Pinterest
How do I input greenery that is by the bunch?
