Details Flowers Support Center
Log In
Troubleshooting
Getting Started With Details
Tutorial Videos
Account Set Up
Data Migration
Education & Learning
Client Information
Supporting Documents
Reports
Company Settings
The Event List
Resource Galleries (Inspiration, Recipe, and Item)
The Design Board
The Design Worksheet & Recipes
The Proposal
Event Financials/Invoicing
Costs/RFQ
Tools/Features
Event Details
Account Information
General Account Information
Billing & Subscription
Support
Analytics & Reports
Zapier
Project/Task Applications
Calendar Applications
Financials
Troubleshooting
General
The Worksheet
The Proposal
Payments/Invoicing
The Event List
Costs/RFQ/Orders
The Resources
Video Tutorials
Getting Started
Creating Events
Ordering & Invoicing
Resource Galleries
Useful Features
Back to home
Details Flowers Support Center
Troubleshooting
Getting Started With Details
Tutorial Videos
Account Set Up
Data Migration
Education & Learning
Client Information
Supporting Documents
Reports
Company Settings
The Event List
Resource Galleries (Inspiration, Recipe, and Item)
The Design Board
The Design Worksheet & Recipes
The Proposal
Event Financials/Invoicing
Costs/RFQ
Tools/Features
Event Details
Account Information
General Account Information
Billing & Subscription
Support
Analytics & Reports
Zapier
Project/Task Applications
Calendar Applications
Financials
Troubleshooting
General
The Worksheet
The Proposal
Payments/Invoicing
The Event List
Costs/RFQ/Orders
The Resources
Video Tutorials
Getting Started
Creating Events
Ordering & Invoicing
Resource Galleries
Useful Features
Troubleshooting
Do payment amounts adjust when I add/remove items from the Design Worksheet?
Do line items have to include completed recipes?
General
Why am I missing event links at the top of the page? (resources, documents)
Why does it keep saying I need to download Google Chrome on my mobile device?
Why can't I find the Costs page?
Why can't I drag and drop, type in boxes (and so on)?
Why aren't there pictures when I print my Recipe PDF?
Why Can't I See My Totals On The 'Event List'?
Mobile Functionality (Tablets & Mobile Devices)
How do you get signed proposal or RFQ notifications?
Removing A Duplicate Client From The Event List
Do I need to back-up my Details Flowers account?
Is the Details Flowers site down?
How do I use something other than "state"?
Why won't the admin/convenience fee show on the proposal?
Why is the Pinterest button showing on my images in Details?
Clearing the Browser Cache
How can I turn off the Unsupported Browser message?
What does 'Privacy Mode' hide?
See more
The Worksheet
Why do I keep having to save my worksheet?
Drag-And-Drop Is Not Working On The Worksheet
How do I move a section on the 'Worksheet'?
Do clients see the stem counts for my recipes?
Why is my fee showing as a product?
What's the alert by the grand total on the Design Worksheet?
How do I restore a deleted group or line item?
See more
The Proposal
The Proposal: Image Sizes
Why can't I view the proposal? (error 404 Resource Not Found)
Why do I see the new version, but my client is viewing the old version?
Why can't I save and publish my proposal?
Why am I missing a line item on my proposal?
What do I do if I accidentally signed my client's proposal?
How do I download the proposal PDF?
Why can't I view the proposal? (Access Denied)
Why are pages hidden on my proposal? (pages are missing).
Why does my proposal still show the old items?
Why does the proposal print preview look wrong?
How do I remove the 'Make Checks Payable' section from the Proposal?
Can I hide the ingredient thumbnails on the proposal?
See more
Payments/Invoicing
How do I receive payment notifications from Stripe?
Updating the Payment Schedule to Reflect a New Grand Total
My Convenience Fee Is Not Being Added
Why have I not received my client's payment yet?
Why can't my client pay the invoice?
My client already made a payment. Why does the invoice/proposal show as outstanding?
How do I connect with Stripe if I already have an account?
Why won't my invoice send?
Why is there an outstanding balance after my client paid the final invoice?
See more
The Event List
Why are there two events for one client?
How do I find my past events?
Costs/RFQ/Orders
How Can I See How Much I Ordered VS. How Much I Need?
Can I add my own supplier to Details Flowers?
The Resources
My Saved Recipes Are Not Showing In The Gallery
Adding A Photo In Details From Pinterest
How do I input greenery that is by the bunch?
