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Why won't the admin/convenience fee show on the proposal?
Problem: You checked the credit card box on the Payments page to apply a convenience fee, but it’s not showing on the Summary page of the proposal or you entered an admin fee, but it’s not applying.
Solution: Remove the admin fee OR the convenience fee. You cannot apply both to one event.
Special Note: The admin fee is calculated based on the total event balance (subtotals, taxes, and fees). The convenience fee is applied to a singular logged payment and also includes subtotals, taxes, and fees.
As always, please confer with your accountant to ensure that charging a convenience fee is legal in your state, as well as learn about the appropriate way to apply it.