General Account Information
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      3. General Account Information

      Account Information: Resetting Passwords

      Forgot your password? Resetting it is easy! Follow the directions below.

      • Click 'Forgot Password' on the login screen.
      • Enter in your email address (the one you use to login) and click 'Reset Password'
      • Visit your email inbox and open the email from Details Flowers
      • Click the 'Reset Password' button.

      Special Note: some Outlook inboxes remove stylings. If that’s the case, click or copy and paste the direct URL into your browser window.

      Reset password
      • Type in your new password, then again to confirm
      • Click 'Save Password'

      If you receive a notice stating 'Bad Reset Link'

      bad reset link

      Resolution 1: Check to make sure you used the most recent reset email. If there are multiple, delete them all and send yourself a new reset email.

      Resolution 2: Copy and paste the Direct URL into your browser.

      If you’re still having trouble, please email our support team: support@detailsflowers.com