Account Information: Resetting Passwords

Forgot your password? Resetting it is easy! Follow the directions below.

  • Click 'Forgot Password' on the login screen.
  • Enter in your email address (the one you use to login) and click 'Reset Password'
  • Visit your email inbox and open the email from Details Flowers
  • Click the 'Reset Password' button.

Special Note: some Outlook inboxes remove stylings. If that’s the case, click or copy and paste the direct URL into your browser window.

Reset password
  • Type in your new password, then again to confirm
  • Click 'Save Password'

If you receive a notice stating 'Bad Reset Link'

bad reset link

Resolution 1: Check to make sure you used the most recent reset email. If there are multiple, delete them all and send yourself a new reset email.

Resolution 2: Copy and paste the Direct URL into your browser.

If you’re still having trouble, please email our support team: