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Clearing the Browser Cache

Browsers save data in a cache to load frequently-visited pages more quickly, but sometimes it will hold on to outdated versions of webpages. Clearing it is a basic troubleshooting step you should take if run into issues anywhere online!

To clear the cache (Chrome instructions):

Follow these steps to clear your browser cache.

  • Click the three dots in the top-right corner of your browser to open the menu
  • Select 'More Tools' and click ' Clear Browsing Data...'
  • Then, a little window will pop up. Use the 'Time Range' drop-down menu to select 'All time'
  • Uncheck 'Browsing History' and 'Cookies and Other Site Data.' Make sure the only box checked is the 'Cached images and files' option.
  • Click the 'Clear Data' button to complete
Clear cache

Note: Clearing the cache is similar to taking out the trash. It’s a great way to clear things out. We recommend doing this every once in a while just to keep things running smoothly!